Based on a recent requests for some "professional training" for a large client in this field and focused on specialized, rate and unique value topics, I found out that it would be helpful to build a general profile for such requests in the future.
- Will the audience come from one customer ? or several different customers ?
- How many students per class ?
- How many classes ?
- Location(s) ?
- Start Date(s) ?
- Duration ? (days, weeks, months)
- Does the customer want system hands-on training on a live system ? or slides/screen captures ?
- Does the customer have a target system ready for hands-on training ?
- Does the customer have proper training facility ?
- Does the customer want/have customized training materials ?
- Would the customer be happy with standard "out-of-the-box" training materials ?
- Do the target audience have the proper background/prerequisits for the requested training?
- Will the target audience be general users ? knowledge users ? technical support ? managers ?
- Is there a need to cover related topics (other than those mentioned in the request) ?
- Does the customer wish to have Certificates of Attendance for the attendees ?
- Does the customer want to have evaluation of the students (attendees) at the end of the training ?
- Is it desired to have these certificates approved by a US certification organization ?
- Is there need to have the training materials (from my side) accredited by a US accreditation organization ?
- Will the customer keep the materials for future use without our involvement ? intellectual property rights ?
- Would the training language be English? or bilingual ?
